{{brand}} offers a money-back guarantee in addition to any refund rights provided by our Terms & Conditions and applicable laws. If you made a purchase directly on our website and were explicitly offered a money-back option during checkout, you may qualify for a refund, provided the following conditions are met:

Eligibility Criteria:

You must submit your refund request by emailing {{email}} within 30 days of your initial purchase.
You must have followed the plan for at least 7 consecutive days (for monthly and more lengthy subscription periods) or for at least 3 consecutive days (for weekly subscription periods) and provide proof of compliance. Acceptable proof includes a screen recording or screenshots of your streak number on your home screen, showing your personal progress.
We will review your request and notify you via email whether your refund has been approved.

Important Notes:

A refund will only be issued if all the above conditions are fulfilled.
If you do not fulfil the conditions outlined in our Money-Back Guarantee, the fees you have paid are non-refundable and cannot be exchanged, except as stated in this policy or as required by applicable law. Additionally, our company may review certain refund requests on a case-by-case basis and approve them at its sole discretion.

Easy-to-follow diabetes management plan